If your Costa Rica DIMEX is lost or stolen, check whether it was still valid. DGME’s duplicate-card procedure applies when the card has been lost through misplacement, theft or robbery and remains valid. An expired document may require a different procedure.
Record what happened
Keep a copy or photograph of the missing card if available and note when and where you last had it. Protect any other documents or accounts affected by the same incident. If the incident involved a crime, report the circumstances to the relevant authority; a crime report should not be assumed to replace the declaration DGME lists for a duplicate.
The sworn declaration
DGME lists a notarized, protocolized sworn declaration. It also states an alternative: a sworn declaration before a DGME public official when the appointment is at an immigration office. Confirm which option applies to your chosen office before commissioning the document.
Give an accurate account of the loss or theft. Do not use a generic sample that invents circumstances or omits information the official or notary needs.
Passport and payment evidence
The published duplicate list requires a valid passport in good condition, without exception, plus the duplicate payment receipt in the applicant’s name. If your passport was also lost or stolen, contact your passport authority and DGME about the necessary sequence; do not assume another card will automatically substitute.
Payment timing and the appointment
DGME says the duplicate payment is made in colones. For service at BCR, it says not to pay the immigration charge in advance: payment is made when the photograph is taken. An additional BCR or Correos service amount is confirmed when booking and paid in cash on the appointment day.
Use the current instructions from the official office. Check the applicant name, procedure and receipt details, and retain your appointment and payment records. Ask how replacement collection or delivery will be communicated.
If the card was already expired
A duplicate of a valid card and renewal are different procedures. Tell the office the original expiry date. Read the expired DIMEX guidance and ask which process applies before paying for a duplicate.
Travel before replacement
Do not assume a loss declaration, photocopy or replacement receipt guarantees airline boarding or re-entry. Confirm your passport and immigration documentation with DGME and the airline before travelling. If you are abroad, explain that fact when requesting instructions.
Keep the new card’s details securely once it is delivered. For related procedures, see the DIMEX appointment guide and renewal checklist.
DGME duplicate-card requirements checked September 7, 2026. Images are illustrative.